Check-in Special Instructions
The front desk is open daily from 10:00 AM - 5:00 PM. The check-in location differs from the property location. Check-in location: [Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade).]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.