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JEN Hong Kong by Shangri-La
JEN Hong Kong by Shangri-La
508 Queens Road West
The cost performance was excellent.
MASANARI, Jun 2025
The cost performance was excellent.
MASANARI, Jun 2025
Great stay near Victoria tram way and harbor cruise
Restaurant were very attentive
Door staff were more than ready to help with wheelchair
Great harbor view no other entertainment required
Andrew Hamilton, Jun 2025
Nice pool
TZE-LAN, May 2025
Clean
Laam, May 2025
Good staff. Very helpful
Inderjit Singh, May 2025
Amenities
Amenities for JEN Hong Kong by Shangri-La
FAQs
FAQs for JEN Hong Kong by Shangri-La
Have a specific question in mind?
Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.
What are the check-in and check-out times at JEN Hong Kong by Shangri-La?
The check-in time at JEN Hong Kong by Shangri-La is 15:00 and the check-out time is 12:00.
Where is the JEN Hong Kong by Shangri-La property located?
Property is located in 508 Queens Road West, Hongkong, Hong Kong.
What are the dining options available at JEN Hong Kong by Shangri-La?
For lunch or dinner, stop by Cafe Malacca, a restaurant that specializes in Malaysian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee., JEN Hong Kong by Shangri-La
What are the top amenities available at JEN Hong Kong by Shangri-La?
The top amenities available at JEN Hong Kong by Shangri-La includes Free Wi-Fi, Express check-in/check-out, Front desk, Gym/fitness centre, Lifts.
Are there rooms designated for smoking or non-smoking?
This hotel offers non-smoking rooms.
Is free cancellation available?
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
What are the closest top attractions near JEN Hong Kong by Shangri-La?
Distances are displayed to the nearest 0.1 mile and kilometer.
University of Hong Kong - 0.4 km / 0.3 mi
Hollywood Road - 1.4 km / 0.9 mi
Victoria Harbour - 1.6 km / 1 mi
Hong Kong - Macau Ferry Terminal - 2.1 km / 1.3 mi
Queen Mary Hospital - 2.2 km / 1.3 mi
Soho - 2.2 km / 1.4 mi
Mid-levels Escalators - 2.3 km / 1.4 mi
Lan Kwai Fong - 2.7 km / 1.7 mi
IFC Mall - 2.8 km / 1.7 mi
International Finance Centre - 2.9 km / 1.8 mi
Cyberport - 2.9 km / 1.8 mi
Landmark Shopping Area - 3 km / 1.9 mi
HSBC Hong Kong Headquarter Building - 3.1 km / 1.9 mi
Madame Tussauds - 3.1 km / 1.9 mi
Central Ferry Piers - 3.2 km / 2 mi
The preferred airport for JEN Hong Kong by Shangri-La is Hong Kong International Airport (HKG) - 35.6 km / 22.1 mi
, JEN Hong Kong by Shangri-LaDoes JEN Hong Kong by Shangri-La have a pool?
JEN Hong Kong by Shangri-La offers pool access.
Attractions
Points of interest
- Distances are displayed to the nearest 0.1 mile and kilometer.
- University of Hong Kong - 0.4 km / 0.3 mi
- Hollywood Road - 1.4 km / 0.9 mi
- Victoria Harbour - 1.6 km / 1 mi
- Hong Kong - Macau Ferry Terminal - 2.1 km / 1.3 mi
- Queen Mary Hospital - 2.2 km / 1.3 mi
- Soho - 2.2 km / 1.4 mi
- Mid-levels Escalators - 2.3 km / 1.4 mi
- Lan Kwai Fong - 2.7 km / 1.7 mi
- IFC Mall - 2.8 km / 1.7 mi
- International Finance Centre - 2.9 km / 1.8 mi
- Cyberport - 2.9 km / 1.8 mi
- Landmark Shopping Area - 3 km / 1.9 mi
- HSBC Hong Kong Headquarter Building - 3.1 km / 1.9 mi
- Madame Tussauds - 3.1 km / 1.9 mi
- Central Ferry Piers - 3.2 km / 2 mi
- The preferred airport for JEN Hong Kong by Shangri-La is Hong Kong International Airport (HKG) - 35.6 km / 22.1 mi
About the property
Property policies
Check-in
Check-in: From 03:00 pm To 12:00 am
In case of late Check-in please contact Almosafer or the property directly to avoid cancellationCheck-out: Until 12:00 pm
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). Due to hotel renovations, the Club Lounge, rooftop pool, and fitness center are closed starting from early August 2025 to late January 2026. Dates are subject to change. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Important information
You need to know
- The seasonal pool will be open from June to August.
- Pool access available from 7:30 AM to 7:30 PM.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
Fees and extras
Optional fees
- Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property description
General description
Located in the heart of Hong Kong Island, JEN Hong Kong by Shangri-La Hongkong offers a welcoming stay just minutes from Victoria Harbour and the Hong Kong - Macau Ferry Terminal. The property features 283 contemporary rooms, some accommodations include harbour views and access to the exclusive Club Lounge. Inspired by modern Asian comfort, the hotel’s design blends clean lines with warm tones, creating a relaxed urban atmosphere.
JEN Hong Kong by Shangri-La Sai Wan Hongkong is conveniently situated within 3 km of Soho and Lan Kwai Fong, ideal for guests looking to explore the city's vibrant dining and nightlife. On-site amenities include a seasonal rooftop pool, fitness centre, business centre, and multilingual concierge services. Pictures of JEN Hong Kong by Shangri-La highlight the thoughtful interiors and city views that reflect the dynamic character of its surroundings, making it a practical choice for both business and leisure travellers.
Location
A stay at JEN Hong Kong by Shangri-La places you in the heart of Hong Kong Island, within a 5-minute drive of Hong Kong - Macau Ferry Terminal and Victoria Harbour. This hotel is 1.9 mi (3.1 km) from Soho and 2.2 mi (3.6 km) from Lan Kwai Fong.
Dining
For lunch or dinner, stop by Cafe Malacca, a restaurant that specializes in Malaysian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 283 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Amenities
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business, and other amenities
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hong Kong Island? This hotel has 1033 square feet (96 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.
Renovations
The property will be renovating from August 28 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
- Fitness facilities
- Select guestrooms
- Swimming pool
Alternate facilities will be available offsite during the renovation.
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
