Quality Inn Huron

Room was disgusting. Hotel lobby stunk like rotting meat. Toilet in room had feces on front of the toilet. Left and demanded refund. Do not stay here.

Initial room was filthy. Visible dirt and dust throughout, especially on floor in bathroom. Dirty light switches with paint from a terrible paint job which also carries through to the trim around the bathroom door. Visible mildew. AC plug in had no face plate on the plug and we had 2 small children with us. I asked for a room change and it was somewhat better but in that room the toilet seat was completely loose, bedside lamp didn't work, refrigerator barely worked with visible water inside when we arrived. I tried to plug something in to the outlet by the TV and discovered that entire outlet was loose and the slightest touch caused it to short the surge protector powering all the appliances on that wall (tv, fridge, lamp). Seems like a fire waiting to happen. The hotel hallways and stairs weren't vacuumed in the 2 days we were there. So many holes in the walls up the stairs, down the hall, etc, it needs serious repair. Doors on maintenance/unfinished rooms on the 2nd floor were wide open for the stay and I would be very concerned for people with smaller children, let alone it shows a serious lack of care for appearance. By far the worst hotel I've stayed at and significantly more than I normally pay.

So, for starters the phones in the two rooms we had did not work, Then the bathroom light did not work, when I called the desk I was expected to wait until the next day because no one was to assist I told them it was not acceptable, then she got someone I was told it was another customer . I felt bad and thanked the man. Then later I pulled the bedding down to put my 3 year old granddaughter to bed and there was garbage in the bed. I don’t care if it was one piece of garbage clearly house keeping didn’t clean the room and honestly the manager didn’t care. Then at 645 am went to take a shower and the hardware fell off the wall. And into the tub. After another complaint they moved us to another room and I asked that the room be 💯 well apparently it was too much to ask bc the youngest couldn’t take a bath unless a wash rag was used to plug it. Then the next day we returned to the room. No housekeeping or clean towels. I sent my teenage grandson to get towels for 6 people as we wanted evening showers as we did the night before and he was given 2. Calling the front desk and the manager complained to me about how he was unconvinced because he was called regarding the issues. He then yelled at me to leave because he was tired of the complaints and and I was asking too much. Besides it was just paper (straw trash and other) and I must have done something to the phones plugs in the hardware falling offdrains towels lights,

So, for starters the phones in the two rooms we had did not work, Then the bathroom light did not work, when I called the desk I was expected to wait until the next day because no one was to assist I told them it was not acceptable, then she got someone I was told it was another customer . I felt bad and thanked the man. Then later I pulled the bedding down to put my 3 year old granddaughter to bed and there was garbage in the bed. I don’t care if it was one piece of garbage clearly house keeping didn’t clean the room and honestly the manager didn’t care. Then at 645 am went to take a shower and the hardware fell off the wall. And into the tub. After another complaint they moved us to another room and I asked that the room be 💯 well apparently it was too much to ask bc the youngest couldn’t take a bath unless a wash rag was used to plug it. Then the next day we returned to the room. No housekeeping or clean towels. I sent my teenage grandson to get towels for 6 people as we wanted evening showers as we did the night before and he was given 2. Calling the front desk and the manager complained to me about how he was unconvinced because he was called regarding the issues. He then yelled at me to leave because he was tired of the complaints and and I was asking too much. Besides it was just paper (straw trash and other) and I must have done something to the phones plugs in the hardware falling offdrains towels lights,

Absolutely horrible experience DO NOT stay here! Not clean. Smelled awful. So dirty that when you showered and walked the floor after your feet were black. The chair was broken. There isn’t even enough room here for me to list all of my complaints! We had a whole baseball team here and half the team Left because it was so awful. And no refunds were offered. We didn’t even have anyone clean our room for the 2 days we were there. Had to ask for towels every time. The pool was horribly over chlorinated and not heated. Nothing updated very very small rooms. Worst experience we’ve had in a hotel.

Absolutely horrible experience DO NOT stay here! Not clean. Smelled awful. So dirty that when you showered and walked the floor after your feet were black. The chair was broken. There isn’t even enough room here for me to list all of my complaints! We had a whole baseball team here and half the team Left because it was so awful. And no refunds were offered. We didn’t even have anyone clean our room for the 2 days we were there. Had to ask for towels every time. The pool was horribly over chlorinated and not heated. Nothing updated very very small rooms. Worst experience we’ve had in a hotel.