The front desk is open during the following times:
- Monday - Friday: 7:00 AM - 9:00 PM
- Saturday - Sunday: 8:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 25 (exact amount varies) at check-out.