Property policies
Check-in
Check-in: From 03:00 pm To 09:00 pm
In case of late Check-in please contact Almosafer or the property directly to avoid cancellation
Check-out: Until 12:00 pm
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Guests must transfer via Shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal and airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.
Important information
You need to know
- Pool access available from 9:00 AM to 6:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: IDR 1000000.0 per night
We have included all charges provided to us by the property.
Optional fees
- Housekeeping is available for an additional fee
- Rollaway bed fee: IDR 800000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
In Bintan
Location
With a stay at The Residence Bintan in Bintan, you'll be 15.5 mi (25 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal. This beach hotel is 17.4 mi (28 km) from Santa Maria Cave and 19.9 mi (32.1 km) from Senggarang.
Dining
Grab a bite at The Dining Room, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 127 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 25 kilometers.
Business, and other amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bintan? This hotel has 484 square feet (45 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.