Quality Inn

There was a questionable person who came in when I was checking out asking for any spare money but the person at the desk took care of it.

Could not understand the eNGLISH spoken by the clerk checking us into the facility. Floors were VERY dirty and the charged us $150.00 damage fee. Other facilities we've used had a $50.00 fee? Breakfast was good.

I couldn’t check in because they wanted to charge me a$150 deposit on top of the 80 I had paid for the room. It was after 3 pm so I had already been charged for the room . I understand needing a back up card for incidentals but a 150 deposit is outrageous especially for a quality inn.

The hotel was disgusting. Our beds were covered in hair and smelled awful. It was clear these had been previously used. The shower had lots of dirt and hair in the bottom and in the drain. The door didn’t close properly. When we checked in, the receptionist was rude. We will never use the Quality Inn chain again.

My husband and I booked a ADA accessible room to be on the first floor. When we checked in we were told the ADA room was not available due to the heater not working. We were told if we wanted the first floor We would have to be in a pet friendly room. We weren’t too concerned about that because we normally have our dog with us but we didn’t this time. My husband did ask if the room smelled like animals. He was told no absolutely not. It will not smell like dogs. Once we got to our room, it was a very overwhelming smell of wet dog. After using the restroom I noticed how disgusting the toilet was. The toilet appeared not to be wiped off and full of hair. Second issue. Our room was an adjoining room with lockable doors on each side. At 10:15 PM. My husband called the front office and asked if they would contact the room next to us because they were being very loud. The employee at the front desk called back 15 minutes later arguing and accusing him of lying The front desk told him that the man in the room next to us was standing in front of him, saying he was talking on the phone and wasn’t being loud. I don’t think it was unreasonable to ask that customers lower their voice after 10 PM. My husband has to wake up at 5 AM for work. Needless to say, the man in the room never did lower his voice and remained on the phone talking loudly until after 11:30 PM I do understand that you can’t control customers, but you can control your employees that argue with your guests.

Nice property for a fantastic price.